Refund policy

 

Return Policy 🙏

We have a 30-day return window, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase. ✨

To start a return, you can contact us at: 📧 driftwoodverses@outlook.com

Please note that returns will need to be sent to the following address: 📦 [INSERT RETURN ADDRESS]

Once your return request is accepted, we'll send you a return shipping label along with instructions on how and where to send your package. ❗ Items sent back without first requesting a return will not be accepted.

You can always reach us for any return-related questions at: 📧 driftwoodverses@outlook.com

Damages & Issues ⚠️📖

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or incorrect. We'll review the situation and help make it right for you. 🙏

Exceptions / Non-Returnable Items 🚫

Certain items cannot be returned, including:

  • Perishable goods (food, flowers, plants)
  • Custom or personalized Bible covers
  • Personal care goods (beauty products)
  • Hazardous materials, flammable liquids, or gases

If you ever need clarity about a specific item, feel free to reach out 📖

🚫 Sale items and gift cards are non-returnable.

Exchanges 🔁

The fastest way to receive the Bible cover you want is to return the item you currently have. Once your return is processed, you may place a new order for the preferred cover.

European Union 14-Day Cooling-Off Period 🇪🇺

If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason.

Returned items must be:

  • Unused
  • With tags
  • In original packaging
  • Accompanied by proof of purchase

Return Completion & Processing ⏳

Once we receive and inspect your return, we'll notify you to confirm that everything has been fully processed. Processing times may vary depending on your original payment provider.

If more than 15 business days have passed since your return was processed, please contact us at: 📧 driftwoodverses@outlook.com